Privacy Policy
Last updated · 17 September 2026
Summary: the minimum, never sold, and deleted on request to support@mindhoneys.com. The rest of this page is the detail behind those three words.
What this page covers
mindhoneys.com and nothing else. The checkout you reach when you order is operated by our authorised retail partner and sits under their policy — that page tells you so before you enter anything.
Who holds it
The Mind Honey customer care team. support@mindhoneys.com, or Mind Honey Customer Care, 1007 N Orange St, 4th Floor, Wilmington, DE 19801, United States.
What arrives here
| Source | Contents | Purpose |
|---|---|---|
| You, typing | Name, email address, message body | Replying, and processing returns |
| Your browser, automatically | IP address, browser and device, referring page | Uptime and abuse prevention |
| Cookies | Small files stored by your browser | Page function, aggregate visit counts |
Absent from that table, deliberately: your card number. It is entered on the retail partner's encrypted checkout and does not pass through this site at any stage.
Why we hold it
- To answer support messages and process refunds.
- To keep the site running and investigate abuse or scraping.
- To see, in aggregate only, which pages are read and which are not.
- To satisfy the record-keeping obligations that apply to us.
What is off the table
- Selling, renting or trading your details. At any price, to anyone.
- Adding you to a marketing list because you asked a support question.
- Building an advertising profile from your behaviour on this site.
Cookies
A small number are necessary for pages to render. The remainder count visits without attempting identification. Blocking or clearing both is a two-click job in any current browser, and this site continues to work if you do.
Processors
Our web host, our email provider, and the retail partner handling payment and fulfilment. Each may use what they see only to deliver their service to us. Anything beyond that happens only where a law or a valid legal process compels it.
Retention
Support threads: up to 24 months. Server logs: considerably shorter, for security purposes. Then deletion.
What you can ask for
Depending on where you live: a copy, a correction, an erasure, or an objection to a specific use. Email support@mindhoneys.com. We reply inside 30 days, and may verify your identity first — a step that exists to stop somebody else obtaining your data.
Age
Mind Honey is not suitable for anyone under 18 and this site is not aimed at children. We do not knowingly hold their information; tell us if you believe otherwise.
Revisions
Any change updates the date under the title, and anything material is flagged on the homepage for a reasonable period.